A guide to working alone.
Close some tables, so people are seated in a
Communication is key so you can handle
multiple customers and orders. Continually inform customers where you're
- "Hello, having coffee?.
- "Hi, I'm just taking this order and I'll be right with
- I'll be right with you after I enter this order"
- "I'm just clearing this table, I'll be right with
- "Hi, I'm just preparing this order, I'll be right
with you, having coffee?"
Write dine-in orders just like normal and enter them
through the POS system before preparing them just like if there are two
Get payment up front, explain "I'm on duty alone
right now, my coworker stepped away for a moment, so would you
mind if I go ahead and collect now?"
- Always be aware of your surroundings
- Use down time wisely
- Keep cell phone on you
- If customer makes you feel uncomfortable pretend coworker is in
- If multiple customers come in at once, get orders first, apologize
in advance for any inconvenience and make order
- Don't be in break room stay up front.
Meal Break and Employee Meal
For your break, it's unrealistic to take a full 30-minute break, so during
the break window, order your meal on the POS system first, then
make the food, then you may sit at a stool close to the action.
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