Gift Card Process
 

Image of Gift Card MachineCustomer Pays with a Gift Card

It's a three part process. Do all three parts, or cause a shortage!

1. Check the available card balance using the gift card machine:

  1. Menu (F3)
  2. INQUIRE (F3)
  3. Clerk ID (1)
  4. Swipe card to check balance. Assuming balance OK:

2. Subtract the money from the card using the gift card machine:

  1. Redeem (F2)
  2. Clerk ID (1)
  3. Swipe card and enter amount to deducted
  4. A receipt will print, keep it for the SCR. Print another if the customer wants one.

3. Settle the transaction to [Gift Card] on the POS system.



Image of Gift Card MachineCustomer Buys a Gift Card

It's a two part process. Do both!

1. Ring the Gift Card on the POS system (Supplemental/Retail).

2. Add the value to the card:

  1. Menu (F3)
  2. Issue (F1)
  3. Clerk ID (1)
  4. Follow the other prompts to add money to the card.

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