It's a three part process. Failure to do all three parts will cause a register shortage.
1. Check the available card balance using the gift card machine (not the credit card machine):
2. Subtract the money from the gift card using the gift card machine (not the credit card machine):
3. Settle the transaction to [Gift Card] on the POS system using cash or credit card.
It's a two part process. Must do both!
1. Ring the Gift Card on the POS system (under Supplemental/Retail).
2. Add the value to the gift card sing the gift card machine (not the credit card machine):