Server/Cook Job Description – Aldridge, Inc.

Position responsibilities consistent with George Webb restaurant operations.

Originally documented: January 22, 2023
Revised: February 27, 2025
Re-documented: March 26, 2026

This job description reflects the longstanding duties and operational requirements of the Server/Cook position in George Webb restaurant operations. The description formalizes responsibilities that have historically been part of the position. Employees in this position must be able to perform the essential job functions listed below with or without reasonable accommodation.

Key Responsibilities

Customer Service

• Greet customers promptly and take orders accurately using the POS system.
• Provide friendly and attentive service throughout the customer’s visit.
• Handle payments and ensure accurate cash and credit card transactions.
• Clear and reset tables to maintain a clean and welcoming dining area.

Food Preparation and Expediting

• Prepare food orders quickly and consistently following standardized recipes.
• Ensure food is properly portioned, cooked, and presented.
• Assist with food delivery from the kitchen to customers as needed.
• Step in as a runner when necessary to help expedite orders.

Team Responsibilities

• Work collaboratively with other team members to ensure efficient service.
• Adapt to different duties during a shift including cooking, serving, running food, dishwashing, stocking, and cleaning.
• Maintain cleanliness and organization of workstations and dining areas.
• Follow all food safety, sanitation, and workplace safety procedures.

Skills and Qualifications

• Ability to switch between customer service and food preparation duties as needed.
• Strong communication and teamwork skills.
• Friendly, positive attitude with a focus on excellent customer service.
• Ability to remain calm and efficient in a fast-paced environment.
• Ability to understand and follow workplace and food safety procedures.
• High school diploma or equivalent preferred, or relevant experience.
• Ability to reliably commute to work.
• Minimum age: 18 years.
• Ability to speak, understand, and read the primary language used in the workplace.

Physical Requirements

Due to the nature of restaurant operations, employees must be able to perform physical tasks that include:

• Standing and moving continuously throughout most or all of the shift, typically up to 8 hours or more, except for normal short breaks or brief task-related pauses.
• Walking repeatedly between kitchen, counter, and dining areas during the shift.
• Bending, reaching, stooping, kneeling, and squatting to retrieve supplies and clean work areas.
• Using hands and fingers continuously for food preparation, operating equipment, handling dishes, and using the POS system.
• Lifting, carrying, pushing, or pulling items such as food products, dishes, and supplies, generally up to 25 pounds.
• Performing repetitive motions such as slicing, assembling food orders, lifting plates, and entering orders into the POS system.
• Working in a fast-paced restaurant environment that may include heat from cooking equipment, noise, and frequent activity.
• Communicating clearly with coworkers and customers in a busy service environment.

Reasonable accommodations may be made for qualified individuals with disabilities to enable them to perform the essential functions of this position.